In their latest posting on the 37 Signals blog, Matt remarks,
"But we kept thinking that just one more email would clear up the confusion. It was a reminder of how easy it is to waste time talking around a problem when just getting real with it can get you to consensus in a fraction of the time."
How many times do we use sending an email as a means of contacting someone? Wait until 5:05pm and watch all the email come in...with messages like "Tried to call and could not reach you - will call tomorrow" or "where are we on the McGillicuty project?"
Remember: an email is not "talking to someone". Pick up the phone or better yet, go solve the problem rather than sending another email. Another email won't clear up the confusion.
PS: sorry about the lack of posts the last week or two - I got a wicked cold last week and basically missed the entire week. Back to work today! Thank goodness for antibiotics that still work.